Last Updated: 22/05/2026

At MetraLife, we value your privacy and are committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, store, and protect your data when you use the MetraLife platform, website, and mobile application.

We may collect the following information:

• Name 
• Age 
• Gender 
• Email address 
• Phone number 

• Height and weight 
• Activity levels 
• Sleep patterns 
• Dietary habits 
• Medical history 
• Laboratory results 
• J-METRA scores and metabolic assessments 

• Device type 
• Browser information 
• App usage analytics 
• IP address 

Your information is used to:

• Generate your J-METRA metabolic health assessment 
• Provide personalized lifestyle recommendations 
• Improve user experience and platform performance 
• Enable doctor-guided metabolic care 
• Track health progress and program outcomes 
• Communicate important updates and reminders 
• Maintain security and prevent unauthorized access 

MetraLife takes appropriate technical and organizational measures to protect your health information.

Your health data is:

• Stored securely 
• Protected using encrypted systems 
• Accessible only to authorized personnel 
• Never sold to third parties 

We do not sell your personal or medical information.

Your information may only be shared:

• With healthcare professionals involved in your care 
• With laboratory partners when required for testing integration 
• When required by law or regulatory authorities 

By using MetraLife, you consent to:

• Collection and processing of your health information 
• Use of your data for metabolic assessment and care guidance 
• Secure storage of your information 

You may withdraw consent or request deletion of your data at any time, subject to applicable laws.

We implement industry-standard safeguards including:

• Secure servers 
• Encrypted databases 
• Role-based access controls 
• Continuous monitoring and security updates 

Despite these measures, no digital system can guarantee absolute security.

Our website and app may use cookies and analytics tools to:

• Improve functionality 
• Understand user behavior 
• Enhance platform performance 

Users may disable cookies through browser settings.

MetraLife may integrate with:

• Diagnostic laboratories 
• Teleconsultation platforms 
• Payment gateways 
• Cloud hosting providers 

These third-party services may have their own privacy policies.

MetraLife is designed to support metabolic health awareness and lifestyle improvement.
The platform does not replace professional medical diagnosis, emergency treatment, or direct physician consultation.

Users should always seek qualified medical advice for serious medical concerns.

Users may request to:

• Access their information 
• Correct inaccurate data 
• Delete their account 
• Withdraw consent 
• Request export of personal data 

Requests can be submitted through our support channels.

MetraLife is not intended for children under 18 years of age without parental or guardian supervision.

We may update this Privacy Policy periodically. Updated versions will be published on the website and app.

MetraLife – Transforming Metabolic Health

📧 Email: drjacobneil@yahoo.com
🌐 Website: www.metralife.org